Privacy policy

Data protection information

About data management on the Convoy Truck Shop Webshop

Silver Ship Ltd. (hereinafter: Data Controller) pays special attention to the European Parliament and Council (EU) 2016/679 (hereinafter referred to as the General Privacy Regulation) on the protection of natural persons in respect of personal data management and the free flow of such data and the repeal of Directive 95/46/EC. CXII. (hereinafter: Infotv.), Other legislation and the data protection practice of the National Data Protection and Freedom of Information Authority (hereinafter: NAIH).

1. Name of the Data Controller

Name: Silver Ship Commercial Ltd.

Headquarters and mailing address: 7634 Pécs, Szentlőrinci út 15, 7615 Pécs, Pf.: 30.

Representative: Péter Zsolt Turcsi Managing Director

Phone number: +36705031970

E-mail address: info@convoy.hu

2. The range of personal data treated and their source

The scope of the data processed covers the data provided or collected during the order or to complete it.

The source of the data is your reporting and your activity on the website.

If any changes or changes are made in the data processing period during the data processing period, please note immediately at the contact details given in point 1.

3. Purpose, legal basis, duration of data management

3.1. The Data Controller shall handle the data provided by the data subject on the basis of the explicit and voluntary consent of the data subject (Article 6 (1) (a) of the General Data Protection Regulation) for contacting the data subject-by e-mail, in contact form, in the telephone call. Data provision is voluntary, but in the absence of data or consent, we are unable to meet your request for contact. Data processing lasts until the contact is closed or withdrawal of contribution.

3.2. The Data Controller shall handle the name, e-mail address and billing data of the data subject for registration on the basis of the explicit and voluntary consent of the data subject (Article 6 (1) (a) (a) of the General Data Protection Regulation). Registration is only possible for customers receiving discounts. Data provision is voluntary, but in the absence of data or consent, we cannot provide the benefit. Data management lasts until the contribution is withdrawn. Discounted customers can buy without registration.

3.3. The Data Controller manages the data necessary for the processing of the Order (Article 6 (1) (b) of the General Data Protection Regulation) for the conclusion of contracts and the performance of the contract (Article 6 (1) (b)). The provision of these data is based on the prerequisite of the conclusion of the contract or is based on a contractual obligation, and without the granted the contract cannot be concluded or fulfilled. This includes your name, address, phone number, email address, order number, purchase date, weight of products purchased, payment method. The data It is treated for 5 years according to civil law.

3.4. The Data Controller shall handle the data of the data subject for the purpose of implementing the legal obligation of it (under Article 6 (1) (c) of the General Data Protection Regulation) for the purpose of issuing an account in accordance with the legislation and the obligation to preserve the accounting document. The fulfillment of the legal obligation in Act CXXVII of 2007 on Value Tax. See Article 159 (1) and Act C of 2000 on Accounting Act 169 para.. Furthermore, the Stv. Pursuant to Article 169 (1) to (2), business associations must keep the accounting document directly and indirectly supporting accounting. The duration of data processing is thus 8 years from the issue of the invoice.

3.5. The Data Controller shall handle the data necessary for the transport of freight (Article 6 (1) (b) of the General Data Protection Regulation) for the conclusion of the contract with you as a data subject (Article 6 (1) (b)). The provision of these data is based on the prerequisite of the conclusion of the contract or is based on a contractual obligation, and without the granted the contract cannot be concluded or fulfilled. The scope of the data processed is covered by name, address, email address, telephone number. The Data Controller will handle the data for fourteen days from the date of receipt of the product or the last product (opening to exercise rights).

3.6. The Data Controller shall handle the necessary data of the data subject for the purpose of fulfilling warranty and warranty claims in order to fulfill its legal obligation (Article 6 (1) (c) of the General Data Protection Regulation).

According to the decree, we are required to record the requirement of the warranty or warranty reported to us, so the scope of the data processed is as follows:

the) Your name, address and statement that you contribute to the processing of your data specified in the minutes as defined in the Regulation,

b) the name, purchase price of the movable thing sold under you and between us and

c) the date of completion of the contract,

d) the date of notification of the error,

e) to describe the error,

f) the right to enforce by your warranty or warranty claim and also

g) the way to settle the warranty or warranty claim or the reason for the rejection of the claim or the right to be rejected on the basis of the claim.

If you take over the product you have purchased, you must issue a receipt of this receipt on which to indicate

the) Your name and address,

b) the data required to identify the thing,

c) the time of taking over the thing and also

d) the date you can take the corrected thing.

The fulfillment of the legal obligation in Decree 19/2014. (IV. 29.) NGM shall serve to comply with Article 4 (1) and Article 6 (1). The provision of these data is based on a legal obligation and, in the absence of it, we cannot fulfill its claim. The company is required to keep the minutes of the consumer's warranty or warranty for three years from the date of admission and present it at the request of the control authority.

3.7. In order to fulfill the legal obligation of it (under Article 6 (1) (c) of the General Data Protection Regulation), the Data Controller shall handle the data of the customer's name, telephone number, email address and complaints for the purpose of handling consumer protection complaints. Although the claim is voluntary, if you decide to enforce it with the Data Controller, he has legal obligations in this regard, which is the CLV of 1997 on Consumer Protection. they serve to compliance. The provision of these data is based on a legal obligation and, in the absence of it, is unable to meet the claim. Warranty complaints are preserved for 5 years under the Consumer Protection Act.

3.8. The Data Controller shall handle the date of consent and the facts of contribution to the date of contribution (under Article 6 (1) (c) of the General Data Protection Regulation) for the purposes of the certificate of contribution. When registering, ordering, and signing up on a newsletter, the IT system stores IT data related to contribution to the subsequent proof of the provision of legal obligations. Due to the legal requirements, the contribution must be verified later, so the duration of data storage will be stored for a limitation period after the termination of the data processing.

3.9. The Data Controller shall handle the data of the data subject for newsletter purposes for the purpose of newsletter (Article 6 (1) (a) of the General Data Protection Regulation). The reporting is voluntary, but in the absence of data or consent, we are not able to send you a newsletter. Data management lasts until the contribution is withdrawn.

3.10. Pursuant to the explicit and voluntary consent of the data subject (Article 6 (1) (a) of the General Data Protection Regulation), the data subject shall handle the name, e-mail address, product characteristics and the date of purchase for the purpose. data. Data provision is voluntary, but in the absence of data or consent, we are unable to send and display personalized advertisements. Data management lasts until the contribution is withdrawn.

3.11. The Data Controller manages the data specified in the Cookie Information by using _landing_page, _orig_uniq cookies on the basis of Article 6 (1) (a) of the General Data Protection Regulation) for remarketing purposes. Data storage duration of the particular cookie, more information available here:

Google General Cookie Information:

https://www.google.com/policies/technologies/types/

Google Analitycs Information:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=hu

Facebook Information:

https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

The purpose of data management	The legal basis for data management	The scope of data treated
Connection	General Data Protection Regulation Article 6 (1) (a)	Details specified in connection
Registration	General Data Protection Regulation Article 6 (1) (a)	Name, email address, billing information
Processing	General Data Protection Regulation Article 6 (1) (b)	Name, address, phone number, email address, order number, purchase date, weight of products purchased, payment method
Invoice	General Data Protection Regulation Article 6 (1) (c)	Name, title
Freight transport	General Data Protection Regulation Article 6 (1) (b)	Name, address, email address, phone number
Manage warranty and warranty needs	General Data Protection Regulation Article 6 (1) (c)	Data specified
Treatment of other consumer protection complaints	General Data Protection Regulation Article 6 (1) (c)	Name, Email address, phone number, complaint content
Verification of contribution	General Data Protection Regulation Article 6 (1) (c)	Contribution date, IP address, fact of consent
Newsletter	General Data Protection Regulation Article 6 (1) (a)	Name, email address
Sending and displaying personalized advertisements	General Data Protection Regulation Article 6 (1) (a)	Name, Email Address, Product Characteristics, Purchase Date
Remarketing	General Data Protection Regulation Article 6 (1) (a)	Cookie information (_landing_page, _orig_referrer, shopify_uniq)

4. Circle of persons who know data, data processing, data transfer

Only the data controller can access the data who require the data to perform their duties. The staff shall be liable for confidentiality with regard to the personal data known.

Data Controller's Personal Data Store and New SHOPIFY Inc. uses as a data processor. Data processor data:

Name: Shopify Inc.

Headquarters: 151 O'Connor Street, Ground Floor, Ottawa, Ontario, K2P 2L8, Canada.

European headquarters: Shopify International Limited, C/O Corporation Service Company, 1st Floor, 2-5 St. Stephen's Green, Dublin 2, Ireland.

Contact: privacy@shopify.com

Canada is considered to be a country with "appropriate protection" by the European Commission.

The data controller uses SHS Kft as a data processor for accounting. Data processor data:

Name: SHS Accountant and Tax Adviser Limited Liability Company

Headquarters: 7342 Magocs, Szabadság utca 31

Contact: +36-30-377-6755, shs@shskft.hu

The Data Controller uses DPD or Magyar Posta as a data processor for freight transport. Data processor data:

Name: DPD Hungária Kft.

Headquarters: 1158 Budapest, Késmárk utca 14. Building B.

Contact: dpd@dpd.hu, +36 1 501 6200

Name: Magyar Posta Zrt.

Headquarters: 1138 Budapest, Dunavirág utca 2-6.

Contacts: ursfelgalat@posta.hu, +36 1 767 8200

The Data Controller uses goods as a data processor for customer satisfaction measurement. In connection with the reliable shop program. You get access to buyers' e-mail address through the site. Data processor data:

Name: Online Comparison Kft.

Headquarters: 1074 Budapest, Rákóczi út 70-72.

Contact: info@arukereso.hu

In the case of online payment - based on the consent of the data subject, which will be transmitted by choosing a payment method, the Stripe Payments Europe Ltd. Payment Service Provider as an independent data controller. Your data:

Name: Stripe Payments Europe, Limited

Headquarters: 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland

Contact: privacy@stripe.com

We would like to note that when using the Stripe service, your personal data may be transmitted to data processors that are found in states classified as a third country by the European Union according to GDPR. Please note that in these countries the authorities have a wide range of access to the data, so if you use Stripe services, these authorities may have access to your data. According to Stripe's data processing information, the European Commission has concluded contracts approved by the European Commission (Standard Contractual Clauses) with the European Commission's Decision No. 2021/914, which aims to ensure proper protection of personal data.

5. THEimprinted decision -making

The purpose of the automated decision -making is to conclude and fulfill the contract between the controller and the data subject, the result of which is checked by the Data Controller's staff when setting up any orders. The right of the data subject is to receive human intervention on the part of the Data Controller in connection with the automated decision -making, but to express his / her position and to make an objection to the decision.

The Data Controller applies automated decision -making in the following cases:

Coupon code

Applied logic: At some intervals, it is possible to redeem a coupon code. These discount coupon codes can be accessed by sending a newsletter, telephone application or email. The amount and validity time of the coupons may vary, but our customers will receive adequate information.

Value -based shipping fee calculator

Applied logic: If the purchase amount exceeds the gross of HUF 30,000, the shipping fee will not be charged. - Consequences for the affected person: No shipping costs are invoiced.

6. THEdate safety

The data controller Provides adequate technical and organizational measures the affected The protection of its personal data, including the protection of unauthorized or unlawful data, loss, destruction or damage to the data.

The Data Controller will do its utmost to make the data processors take appropriate data security measures when working with your personal data.

7. The rights of the stakeholders and their exercise

7.1. The data subject is entitled to access the information specified in Article 15 of the General Data Protection Regulation (right to access) in connection with the data management of

§ which personal data,

§ for what purpose and legal basis,

§ from what source it is collected from;

§ how much is the intended duration of storage or which are the criteria for determining the duration;

§ whose data controller, when, which personal data provided access or transferred his personal data; as well as

§ What rights, complaints and remedies have the rights in the data processing.

7.2. The data subject is entitled to correct and correct the inaccurate (incorrect or incomplete) personal data relating to it in accordance with Article 16 of the General Data Protection Regulation (right to rectification).

7.3. The data subject is entitled to cancel his or her personal data under Article 17 of the General Data Protection Regulation (right to cancel) if

§ Personal data no longer requires the purpose of which they have been collected or otherwise treated;

§ In the case of consent -based data processing, the data subject withdraws its consent and has no other legal basis for data management;

§ Personal data has been treated unlawfully;

§ Personal data must be deleted for the fulfillment of a legal obligation;

Data will not be deleted if data processing is required

§ to fulfill a legal obligation or to exercise a public task or public authority;

§ for the submission, enforcement or protection of legal claims;

§ For archiving of public interest, for scientific and historical research or statistical purposes, if the right to cancel is likely to make it impossible or seriously threatened.

7.4. The data subject is entitled to request a restriction on data processing for personal data as specified in Article 18 of the General Data Protection Regulation (right to restriction) if:

§ The data subject disputes the accuracy of the personal data, in which case the restriction applies to the duration that allows the Data Controller to check the accuracy of the personal data;

§ Data processing is unlawful and the data subject opposes the deletion of the data and instead requests restrictions on their use; or

§ The Data Controller no longer needs personal data for data management, but the data subject requires them to submit, enforce or protect legal needs.

Except for the storage, the restricted personal data may be processed only with the consent of the data subject, or for the submission, enforcement or protection of legal needs, or to protect the rights of other natural or legal persons, or from an important public interest of the Union or a Member State.

7.5. In the case of consent -based data processing, the data subject shall be entitled to withdraw his consent at any time under Article 7 (3) of the General Data Protection Regulation (the right to revoke consent). The withdrawal must be made in writing or in the form of the contribution. Withdrawal does not affect the legality of pre -withdrawal data processing.

7.6. In the case of automated (electronic) data processing to fulfill the contract, the data subject shall be entitled to receive the personal data concerning the relevant electronic form of the General Data Protection Regulation, as defined in Article 20 of the General Data Protection Regulation, or request the data from the Data Controller to transfer the data to another data controller.

7.7. The data subject may exercise their rights free of charge at the email address indicated in point 1. In most cases, the data subject may require identification of the data subject, while in some cases (eg exercising the right to correction) any additional data may be required. The Data Controller shall decide the application for the exercise of the lawyer within one month. If necessary, taking into account the complexity of the application and the number of applications, this deadline can be extended by two months and will be briefed on the extension within 1 month.

8. Modification of Privacy Policy

The Data Controller reserves the right to modify this Data Management Information in a manner without the purpose and legal basis of the data processing. By using the website's change after the entry into force of the website, it accepts the modified data processing information.

9. Complaint and remedies

You can make a possible complaint about data management at the contact details indicated in section 1. If you want to make a complaint by mail, you can do so by addressing the address indicated in section 1.

If you consider whether you have a right of rights to handle your personal data, there is an immediate risk of rights, to the National Data Protection and Freedom of Information Authority (mailing address: 1363 Budapest, Pf. 9. Phone: +36 (1) 391-1400, email: ugyfelszolgalat@naih.hu, website: https://naih.hu) can turn.

In the event of a violation of your data protection rights, you may also go to court, and may, at your choice, initiate it before the tribunal responsible for your place of residence or residence.

Information on the use of cookies

What is a cookie?

The Data Controller uses so-called cookies (cookies) during the visit of the website. The cookie letter and numbers, which our website sends to your browser with the aim of saving certain settings, facilitates the use of our website and contributes to gather some relevant statistical information about our visitors.

Some of the cookies (cookies) do not contain personal information and is not suitable for identifying the individual user, but some of them contain an individual identifier - a secret, accidentally generated number - which is stored by your device, thus providing your identification. The duration of each cookies (cookies) is contained in the specific description of each cookies (cookies).

Legal background and legal basis for cookies:

The legal basis for data management is the consent of your consent pursuant to Article 6 (1) (a) of the General Data Protection Regulation.

The main features of the cookies used by the website are:

The name of “cookie”	Purpose	Duration of data management
_AB	This cookie is used for access to the administrative interface. Helps track the login processes of the administrators and ensure that only persons are eligible to access the system administration functions.	Session time
_Secure_session_id	This cookie is used for navigation in the shop window. Ensure that the user's browsing session is safe and prevents unauthorized access to the user's browsing data.	24 hours
_. Cart	This cookie is used for the shopping cart. With this cookie, the user is stored in the basket so they remain while the user navigates on the website.	2 weeks
Cart_currency	This cookie is used to track the shopping cart currency. The cookie will help the price of the products in the cart is displayed in the user's chosen currency.	2 weeks
Cart_sig	It is used to ensure security for the cashier processes. This cookie confirms that the contents of the basket are credible and reliable before the payment is made.	2 weeks
Cart_ts	This cookie records the time stamp of the cash register processes. It helps to track when the payment process has begun and ensures that the transaction is in the right time interval.	2 weeks
Cart_ver	It records the shopping cart version. With this cookie, we ensure that the products in the cart is displayed properly, even if the functionality of the basket is updated.	2 weeks
checkout	This cookie is used to treat cash regimens. Ensures that the user's payment data and the contents of the cart are processed properly.	Session time
checkout_token	A unique token generated during the cashier process to help identify and manage payment transactions safely	1 year
cookie	This cookie is used to test the navigation in the browser. It checks whether the browser supports cookies to ensure the full functionality of the website.	Session time
Master_device_id	The merchant is used to identify the device when login. With this cookie, we ensure that the login process is safe and prevents unauthorized access.	2 years
prevalous_checkout_token	A token associated with previous treasury transactions to help improve the user experience and ensure continuity of transactions.	1 year
previate_step	It records the previous step during the cashier process. This cookie will help you to lead the user back to the previous phase if any error occurs during the transaction.	1 year
Remember_me	This cookie is used in connection with the "Remember Me" feature, which allows the user's login details to be commented on and does not have to sign up for each visit.	1 year
Secret	An encrypted cookie used to increase the security of the payment process. Ensures that the transactions are encrypted and processed safely.	Session time
Secure_customer_sig	Is used to safety of the customer's login process. With this cookie, we ensure that only competent users have access to their accounts.	1 year
storefront_digest	We use the customer's login. This cookie contains a unique identifier that allows customers to enter their own account.	1 year
_shopify_country	This cookie is used to determine the customer's country during the cashier process. It helps to ensure that pricing and payment options are tailored to the country.	Session time
_shopify_m	Used to manage customer privacy settings. This cookie helps track and enforce the privacy settings selected by users.	1 year
_shopify_tm	It is also used to manage customer privacy settings. This cookie ensures that the management of user data complies with the data protection rules in force.	1 year
. _shopify_tw	Used to manage customer privacy settings. This cookie helps to remember the users' privacy preferences.	1 year
_storefront_u	It is used to facilitate updating customer account information. With this cookie we ensure that users' account information remains up to date	1 year
_tracking_consent	Used to record tracking settings. This cookie will help you note the user -chosen follow -up preferences	1 year
tracked_start_checkout	Is used to monitor the start of the cashier process. It helps to identify when the payment process started and ensures its smooth course.	1 year
_Brochure_session	Used to manage information about browsing this page. With this cookie, we track the user's browsing session to optimize the user experience.	Session time
Identity_state	Customer used for authentication. We are provided with this cookie	1 year
. Identity_state _ << id >>	It is also used for customer authentication. This cookie contains a unique identifier to help you authenticate users.	1 year
identity_customer_account_number	Records the account number related to the customer's authentication. Helps identify customers and ensure that access to the account is safe.	1 year
_landing_page	This cookie is used to keep track of which goalkeeper the visitors arrive. This helps the website owner to understand which pages attract most visitors.	14 days
_orig_referrer	This cookie is also used to monitor the target sites, especially to manage references and references on the site	14 days
_s	Cookie used for Shopify analytics, which helps to monitor visitors' activities and collect statistical data to improve the performance of the web page.	Session time
_shopify_d	It also belongs to Shopify analytics and is used to evaluate the performance of the site.	Session time
_shopify_fs	This cookie helps Shopify track user activities to provide more detailed statistics for using the website.	Session time
_shopify_s	This cookie is used to monitor the number of visits and page reviews to improve the user experience and the efficiency of the site.	Session time
_shopify_sa_p and _shopify_sa_t:	These cookies belong to Shopify's marketing and recommendation analytics, helping to assess the efficiency of marketing campaigns.	Session time
Shopify_y and _Y	These cookies follow user interactions on the Shopify platform to provide better analytical data.	Session time
Shopify_uniq:	This cookie follows the number of visits to a particular user, helping to analyze the site traffic.	1 day
ab_test	This cookie is used as part of A/B testing to help Shopify compare the efficiency of different versions of the site.	1 year
ki_r and ki_t	These cookies serve analytical purposes and help you track the performance of your website	Session time
Customer_auth_provider and Customer_auth_session_created_at	These cookies are used to monitor information on user authentication at Shopify and help ensure secure login.	Session time

If you do not accept the use of cookies, certain features will not be available to you. You can find more information about deleting cookies at the following links:

Internet Explorer: http://windows.microsoft.com/en-us/Internet-explorer/derete-manage-cookies#ie=ie-11
Firefox: https://support.mozilla.org/en-us/kb/cookies-information-websites-store-on-your-computer
Mozilla: https://support.mozilla.org/hu/kb/weblot-al-el--sutik-torse-szamito
Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Chrome: https://support.google.com/chrome/answer/95647
EDGE: https://support.microsoft.com/hu-hu/help/4027947/microsoft-edge-delete-cookies

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