Refund rules
Declaration of withdrawal
If you are not satisfied with the product you purchased and is within 14 days of order, you may withdraw from purchase, Decree 45/2014. (II. 26.).
Ifasked by home deliveryI ask the ordered product then to follow the following:
- Download the data sheet then print out
- Enter your own (buyer) and products, readily
- Place the signed and printed copy next to the package to be returned.
- Send us the package you want to return with courier service, (1239. Budapest Ócsai út 1-3. Convoy Truck Shop)with a statement of withdrawal(We cannot refund a shipping fee in this case),or bring it to one of our business.
- After receiving the package, we will refund the purchase price of the product and the amount of shipping costs on the original account.
Ifasked by personal takeoverI ask the ordered product then to follow the following:
- Download the data sheet then print out
- Enter your own (buyer) and products, readily
- Take a picture of signed and printed instance and scann and send it to the following email address: Budapest@convoy.hu
Once your application is processed, we will refund the purchase price of the product and the amount of shipping costs on the original account.
If theAfter placing an order, he thought of his own, then please walk as follows:
- Download the data sheet then print out
- Enter your own (buyer) and products, readily
- Take a picture of signed and printed instance and scann and send it to the following email address: Budapest@convoy.hu
Once your application is processed, we will refund the purchase price of the product and the amount of shipping costs on the original account.
Do you have any more questions? Please contact our colleague at Budapest@convoy.hu

